CVE-2021-45046 Apache Log4j Vulnerability in NetApp Products

Summary

Multiple NetApp products incorporate Apache Log4j. It was found that the fix to address CVE-2021-44228 in Apache Log4j 2.15.0 was incomplete in certain non-default configurations. Certain Apache Log4j versions prior to 2.16.0 are susceptible to a vulnerability which when successfully exploited could allow attackers with control over Thread Context Map (MDC) input data to craft malicious input data using a JNDI Lookup pattern resulting in an information leak and remote code execution in some environments and local code execution in all environments.

Impact

Successful exploitation of this vulnerability could lead to disclosure of sensitive information, addition or modification of data, or Denial of Service (DoS).

NetApp SolidFire, Enterprise SDS & HCI Storage Node (Element Software) is affected only when the “Virtual Volumes (vVols)” feature is enabled on the cluster.

Vulnerability Scoring Details

CVE Score Vector
CVE-2021-45046 9.0 (CRITICAL) CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:C/C:H/I:H/A:H

Exploitation and Public Announcements

NetApp is aware of public discussion of this vulnerability.

References

Affected Products

  • Brocade SAN Navigator (SANnav)
  • Cloud Insights Acquisition Unit
  • Cloud Manager
  • Cloud Secure Agent
  • NetApp Cloud Backup (formerly AltaVault)
  • NetApp SolidFire, Enterprise SDS & HCI Storage Node (Element Software)
  • ONTAP Tools for VMware vSphere
  • OnCommand Insight
  • SnapCenter Plug-in for VMware vSphere

Products Not Affected

  • 7-Mode Transition Tool
  • AFF Baseboard Management Controller (BMC) - A700s
  • ATTO FibreBridge - 6500N
  • ATTO FibreBridge - 7500N
  • ATTO FibreBridge - 7600N
  • Active IQ Unified Manager for Linux
  • Active IQ Unified Manager for Microsoft Windows
  • Active IQ Unified Manager for VMware vSphere
  • Active IQ mobile app
  • Astra Trident
  • BeeGFS CSI Driver
  • Brocade Fabric Operating System Firmware
  • Cloud Data Sense
  • Cloud Insights Telegraf Agent
  • Cloud Volumes ONTAP Mediator
  • Clustered Data ONTAP
  • Clustered Data ONTAP Antivirus Connector
  • E-Series BIOS
  • E-Series SANtricity OS Controller Software 11.x
  • E-Series SANtricity Storage Manager
  • E-Series SANtricity Web Services (REST API) for Web Services Proxy
  • Element .NET SDK
  • Element HealthTools
  • Element JAVA SDK
  • Element Plug-in for vCenter Server
  • Element Powershell Tools
  • Element Python SDK
  • FAS/AFF BIOS
  • FAS/AFF Baseboard Management Controller (BMC) - 8300/8700/A400
  • FAS/AFF Baseboard Management Controller (BMC) - A250/500f
  • FAS/AFF Baseboard Management Controller (BMC) - A320/C190/A220/FAS2720/FAS2750/A800
  • Global File Cache
  • Host Utilities - SAN for Linux
  • Host Utilities - SAN for Windows
  • Inventory Collect Tool
  • Management Services for Element Software and NetApp HCI
  • MetroCluster Tiebreaker for clustered Data ONTAP
  • NetApp Cloud Backup OST Plug-in (formerly AltaVault OST Plug-in)
  • NetApp Converged Systems Advisor Agent
  • NetApp E-Series Performance Analyzer
  • NetApp HCI Baseboard Management Controller (BMC) - H300S/H500S/H700S/H300E/H500E/H700E/H410S
  • NetApp HCI Baseboard Management Controller (BMC) - H410C
  • NetApp HCI Baseboard Management Controller (BMC) - H610C
  • NetApp HCI Baseboard Management Controller (BMC) - H610S
  • NetApp HCI Baseboard Management Controller (BMC) - H615C
  • NetApp HCI Compute Node (Bootstrap OS)
  • NetApp HCI Compute Node BIOS
  • NetApp HCI Storage Node BIOS
  • NetApp Manageability SDK
  • NetApp NFS Plug-in for VMware VAAI
  • NetApp SANtricity SMI-S Provider
  • NetApp SMI-S Provider
  • NetApp SolidFire & HCI Management Node
  • NetApp SolidFire BIOS
  • NetApp SolidFire Plug-in for vRealize Orchestrator (SolidFire vRO)
  • NetApp Storage Encryption
  • NetApp Virtual Desktop Service (VDS)
  • NetApp XCP NFS
  • NetApp XCP SMB
  • NextGen API
  • ONTAP Mediator
  • ONTAP Select Deploy administration utility
  • OnCommand Workflow Automation
  • Open Systems SnapVault Agent
  • SANtricity Storage Plugin for vCenter
  • SANtricity Unified Manager
  • SAS Firmware
  • SRA Plugin for Linux
  • SRA Plugin for Windows
  • Service Processor
  • Single Mailbox Recovery
  • Snap Creator Framework
  • SnapCenter
  • SnapDrive for Unix
  • SnapManager for Exchange
  • SnapManager for Hyper-V
  • SnapManager for Oracle
  • SnapManager for Oracle Windows
  • SnapManager for SAP
  • SolidFire Storage Replication Adapter
  • Storage Services Connector
  • StorageGRID (formerly StorageGRID Webscale)
  • StorageGRID BIOS SG1000/SG100
  • StorageGRID BIOS SG5660/SG5612/SG5760/SG5712
  • StorageGRID BIOS SG6060/SGF6024
  • StorageGRID Baseboard Management Controller (BMC)
  • StorageGRID9 (9.x and prior)
  • System Manager 9.x

Software Versions and Fixes

NetApp's currently available patches are listed below.


Product First Fixed in Release
Cloud Insights Acquisition Unit https://kb.netapp.com/Advice_and_Troubleshooting/Cloud_Services/Cloud_Insights/How_to_verify_the_Apache_Log4j_version_for_Cloud_Insights_Acquisition_Unit_(CI_AU)_for_Windows%3F
https://kb.netapp.com/Advice_and_Troubleshooting/Cloud_Services/Cloud_Insights/How_to_verify_the_Apache_Log4j_version_for_Cloud_Insights_Acquisition_Unit_(CI_AU)_for_Linux%3F

The Cloud Insights Acquisition Unit was automatically upgraded to Log4j 2.16 on 20211216.
Cloud Manager https://mysupport.netapp.com/site/products/all/details/cloud-manager/downloads-tab/download/61906/3.9.13/downloads

Cloud Manager instances with the Auto-upgrade setting enabled should have updated on 20211216 to the fixed version 3.9.13 build3. No further action is required.

Cloud Manager instances with the Auto-upgrade setting disabled should follow the steps below to enable it to receive the fixed version.
1. Connect to the Cloud Manager command line using SSH.
2. Run "sudo -s".
3. Navigate to the app.conf location - note that the file could be in varying locations per Cloud Manager version. Use “find . -name app.conf” to locate it.
4. Create a backup of the app.conf file.
5. Edit the app.conf file and change the "auto-upgrade" flag from "false" to "true".
6. Save the file and then restart the Cloud Manager instance.
7. Once the instance is back up visit the Cloud Manager UI to confirm that the version is now 3.9.13 build3 or higher.
Cloud Secure Agent https://kb.netapp.com/Advice_and_Troubleshooting/Cloud_Services/Cloud_Insights/How_to_verify_the_Apache_Log4j_version_for_Cloud_Secure_Agent_within_Cloud_Insights%3F

The Cloud Secure Agent was automatically upgraded to Log4j 2.16 on 20211217.
SnapCenter Plug-in for VMware vSphere https://mysupport.netapp.com/site/products/all/details/scv/downloads-tab/download/63240/4.4P1
https://mysupport.netapp.com/site/products/all/details/scv/downloads-tab/download/63240/4.5P1

Apache Log4j has been upgraded to version 2.16 in SnapCenter Plug-in for VMware vSphere.
ONTAP Tools for VMware vSphere https://mysupport.netapp.com/site/products/all/details/otv/downloads-tab/download/63792/9.8P2

Apache Log4j has been upgraded to version 2.17 in ONTAP Tools for VMware vSphere.
NetApp SolidFire, Enterprise SDS & HCI Storage Node (Element Software) https://mysupport.netapp.com/site/products/all/details/element-software/downloads-tab/download/62654/12.3.2
https://mysupport.netapp.com/site/products/all/details/solidfire-enterprise-sds/downloads-tab/download/63506/12.3.2

Apache Log4j has been upgraded to version 2.17 in NetApp SolidFire, Enterprise SDS & HCI Storage Node (Element Software).
OnCommand Insight https://mysupport.netapp.com/site/products/all/details/oncommand-insight/downloads-tab/download/60983/7.3.13

Elasticsearch in OnCommand Insight was upgraded to 7.16.2 which includes Apache Log4j 2.17. All other OnCommand Insight Apache Log4j instances have been upgraded to version 2.17.1.
NetApp Cloud Backup (formerly AltaVault) NetApp Cloud Backup (formerly AltaVault) has no plans to address this vulnerability. See the EOA announcement for more information.

Workarounds

Brocade SAN Navigator (SANnav)
NetApp SolidFire, Enterprise SDS & HCI Storage Node (Element Software)
OnCommand Insight
ONTAP Tools for VMware vSphere
SnapCenter Plug-in for VMware vSphere


NetApp understands that some customers desire a mitigation regardless of the product status - the following plans and patches were created for that purpose.

Active IQ Unified Manager for Linux
Active IQ Unified Manager for Microsoft Windows
Active IQ Unified Manager for VMware vSphere
Active IQ Unified Manager 9.7P2
Active IQ Unified Manager 9.9P2
Active IQ Unified Manager 9.10RC2
Apache Log4j has been upgraded to version 2.16 in Active IQ Unified Manager 9.10RC2 and to version 2.17 in 9.7P2 and 9.9P2 out of an abundance of caution. There are no plans to produce a patch for versions 9.6 or 9.8. Customers on these versions should use the Workaround or plan to move to a fixed release.

OnCommand Workflow Automation version 5.1.x
OnCommand Workflow Automation 5.1.1P3
Apache Log4j has been upgraded to version 2.16 in OnCommand Workflow Automation 5.1.1P3 out of an abundance of caution.

SnapCenter Plug-In for Oracle (SCO)
SnapCenter Plug-In for SAP HANA (SCSAP)
SnapCenter 4.4P2
SnapCenter 4.5P2
Apache Log4j has been removed in SnapCenter 4.4P2 and 4.5P2 out of an abundance of caution.

Snap Creator Framework
Snap Creator Framework 4.3.3P7
Apache Log4j has been upgraded to version 2.17 in Snap Creator Framework 4.3.3P7 out of an abundance of caution.

Obtaining Software Fixes

Software fixes will be made available through the NetApp Support website in the Software Download section.

https://mysupport.netapp.com/site/downloads/

Customers who do not have access to the Support website should contact Technical Support at the number below to obtain the patches.

Contact Information

Check http://mysupport.netapp.com for further updates.
For questions, contact NetApp at:

Technical Support
mysupport.netapp.com
1 888 4 NETAPP (1 888 463 8277) (U.S. and Canada)
+00 800 44 638277 (EMEA/Europe)
+800 800 80 800 (Asia/Pacific)

Status of This Notice

Interim.

NetApp will continue to update this advisory as additional information becomes available.

This advisory should be considered the single source of current, up-to-date, authorized and accurate information from NetApp regarding Full Support products and versions.

This advisory is posted at the following link:
https://security.netapp.com/advisory/NTAP-20211215-0001

Revision History

Revision # Date Comments
1.0 20211215 Initial Public Release
2.0 20211215 Cloud Insights Acquisition Unit and OnCommand Insight moved to Affected Products
3.0 20211216 Management Services for Element Software and NetApp HCI moved to Products Not Affected
4.0 20211216 Active IQ Unified Manager for Linux, Active IQ Unified Manager for Microsoft Windows, and Active IQ Unified Manager for VMware vSphere moved to Products Not Affected
5.0 20211216 Snap Creator Framework moved to Products Not Affected
6.0 20211216 Cloud Manager added to Software Versions and Fixes
7.0 20211216 Cloud Secure Agent moved to Affected Products
8.0 20211217 NetApp SolidFire & HCI Management Node moved to Products Not Affected
9.0 20211217 Summary and Impact updated to align with Apache changes, Active IQ Unified Manager for Linux, Active IQ Unified Manager for VMware vSphere, Active IQ Unified Manager for Microsoft Windows, NetApp HCI Compute Node (Bootstrap OS), NetApp SolidFire & HCI Management Node, NetApp SolidFire, Enterprise SDS & HCI Storage Node (Element Software) moved back to Under Investigation due to the change in the CVSS score and details, Cloud Secure Agent and Cloud Insights Acquisition Unit added to Software Versions and Fixes
10.0 20211218 Brocade Fabric Operating System Firmware moved to Products Not Affected
11.0 20211218 OnCommand Workflow Automation added to Software Versions and Fixes
12.0 20211220 Active IQ Unified Manager for Linux, Active IQ Unified Manager for Microsoft Windows, and Active IQ Unified Manager for VMware vSphere to Software Versions and Fixes, updated Workarounds with reference to ntap-20211210-0007
13.0 20211221 SnapCenter Plug-in for VMware vSphere moved to Products Not Affected
14.0 20211221 Cloud Insights Acquisition Unit and Cloud Secure Agent verification links added to Software Versions and Fixes, Snap Creator Framework added to Software Versions and Fixes
15.0 20211222 ONTAP Tools for VMware vSphere moved to Affected Products and added to Software Versions and Fixes
16.0 20211223 After additional investigation SnapCenter Plug-in for VMware vSphere moved from Products Not Affected to Software Versions and Fixes
17.0 20211223 Active IQ Unified Manager for Linux, Active IQ Unified Manager for Microsoft Windows, and Active IQ Unified Manager for VMware vSphere, Snap Creator Framework, and OnCommand Workflow Automation moved from Software Versions and Fixes to Workarounds as they are being tracked as Not Affected, NetApp SolidFire, Enterprise SDS & HCI Storage Node (Element Software) and SnapCenter added to Workarounds, SnapCenter Plug-in for VMware vSphere 4.4P1 added to Software Versions and Fixes
18.0 20220104 NetApp SolidFire Plug-in for vRealize Orchestrator (SolidFire vRO) and NetApp SolidFire & HCI Management Node moved to Products Not Affected, Active IQ Unified Manager 9.7P2 and 9.9P2 added to Workarounds
19.0 20220106 SnapCenter Impact updated, NetApp Cloud Backup (formerly AltaVault) moved to Won't Fix status
20.0 20220107 Brocade SAN Navigator (SANnav) added to Workarounds
21.0 20220107 NetApp SolidFire, Enterprise SDS & HCI Storage Node (Element Software) added to Affected Products, Impact and Software Versions and Fixes, SnapCenter 4.5P2 added to Workarounds
22.0 20220111 NetApp HCI Compute Node (Bootstrap OS) moved to Products Not Affected
22.0 20220114 OnCommand Insight added to Software Versions and Fixes

This document is provided solely for informational purposes. All information is based upon NetApp’s current knowledge and understanding of the hardware and software products tested by NetApp, and the methodology and assumptions used by NetApp. NetApp is not responsible for any errors or omissions that may be contained herein, and no warranty, representation, or other legal commitment or obligation is being provided by NetApp. © 2022 NetApp, Inc. All rights reserved. No portions of this document may be reproduced without prior written consent of NetApp, Inc.