CVE-2021-44228 Apache Log4j Vulnerability in NetApp Products

Summary

Multiple NetApp products incorporate Apache Log4j. Apache Log4j versions prior to 2.15.0 are susceptible to a vulnerability which when successfully exploited could allow an attacker who can control log messages or log message parameters to execute arbitrary code loaded from LDAP servers when message lookup substitution is enabled.

Impact

Successful exploitation of this vulnerability could lead to disclosure of sensitive information, addition or modification of data, or Denial of Service (DoS).

SnapCenter evaluation included its bundled plugins:
SnapCenter for Oracle, SnapCenter for HANA, SnapCenter for SCC, SnapCenter for Windows, SnapCenter for SQL and SnapCenter for Exchange

NetApp SolidFire, Enterprise SDS & HCI Storage Node (Element Software) is affected only when the “Virtual Volumes (vVols)” feature is enabled on the cluster.

Virtual Storage Console for VMware vSphere version 9.7.1 is no longer under Full Support but is Affected. The available options are to either upgrade to a Full Support and fixed version of the software or follow the ONTAP Tools for VMware vSphere Workaround. Versions of Virtual Storage Console for VMware prior to 9.7.1 include Apache Log4j version 1.x and are therefore Not Affected.

Vulnerability Scoring Details

CVE Score Vector
CVE-2021-44228 10.0 (CRITICAL) CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:H/A:H

Exploitation and Public Announcements

NetApp is aware of public discussion of this vulnerability.

References

Affected Products

  • Active IQ Unified Manager for Linux
  • Active IQ Unified Manager for Microsoft Windows
  • Active IQ Unified Manager for VMware vSphere
  • Brocade SAN Navigator (SANnav)
  • Cloud Insights Acquisition Unit
  • Cloud Manager
  • Cloud Secure Agent
  • NetApp SolidFire, Enterprise SDS & HCI Storage Node (Element Software)
  • ONTAP Tools for VMware vSphere
  • OnCommand Insight
  • SnapCenter Plug-in for VMware vSphere

Products Not Affected

  • 7-Mode Transition Tool
  • AFF Baseboard Management Controller (BMC) - A700s
  • ATTO FibreBridge - 6500N
  • ATTO FibreBridge - 7500N
  • ATTO FibreBridge - 7600N
  • Active IQ mobile app
  • Astra Trident
  • Brocade Fabric Operating System Firmware
  • Cloud Data Sense
  • Cloud Insights Telegraf Agent
  • Cloud Volumes ONTAP Mediator
  • Cluster Network Switch (NetApp CN1610)
  • Clustered Data ONTAP
  • Clustered Data ONTAP Antivirus Connector
  • Data ONTAP operating in 7-Mode
  • E-Series BIOS
  • E-Series SANtricity OS Controller Software 11.x
  • E-Series SANtricity Storage Manager
  • E-Series SANtricity Web Services (REST API) for Web Services Proxy
  • Element .NET SDK
  • Element HealthTools
  • Element JAVA SDK
  • Element Plug-in for vCenter Server
  • Element Powershell Tools
  • Element Python SDK
  • FAS/AFF BIOS
  • FAS/AFF Baseboard Management Controller (BMC) - 8300/8700/A400
  • FAS/AFF Baseboard Management Controller (BMC) - A250/500f
  • FAS/AFF Baseboard Management Controller (BMC) - A320/C190/A220/FAS2720/FAS2750/A800
  • Global File Cache
  • Host Utilities - SAN for Linux
  • Host Utilities - SAN for Windows
  • Inventory Collect Tool
  • Management Services for Element Software and NetApp HCI
  • MetroCluster Tiebreaker for clustered Data ONTAP
  • NetApp Cloud Backup (formerly AltaVault)
  • NetApp Cloud Backup OST Plug-in (formerly AltaVault OST Plug-in)
  • NetApp Converged Systems Advisor Agent
  • NetApp E-Series Performance Analyzer
  • NetApp HCI Baseboard Management Controller (BMC) - H300S/H500S/H700S/H300E/H500E/H700E/H410S
  • NetApp HCI Baseboard Management Controller (BMC) - H410C
  • NetApp HCI Baseboard Management Controller (BMC) - H610C
  • NetApp HCI Baseboard Management Controller (BMC) - H610S
  • NetApp HCI Baseboard Management Controller (BMC) - H615C
  • NetApp HCI Compute Node (Bootstrap OS)
  • NetApp HCI Compute Node BIOS
  • NetApp HCI Storage Node BIOS
  • NetApp Manageability SDK
  • NetApp NFS Plug-in for VMware VAAI
  • NetApp SANtricity SMI-S Provider
  • NetApp SMI-S Provider
  • NetApp SolidFire & HCI Management Node
  • NetApp SolidFire BIOS
  • NetApp SolidFire Baseboard Management Controller (BMC)
  • NetApp SolidFire Plug-in for vRealize Orchestrator (SolidFire vRO)
  • NetApp Storage Encryption
  • NetApp Virtual Desktop Service (VDS)
  • NetApp XCP NFS
  • NetApp XCP SMB
  • NextGen API
  • ONTAP Mediator
  • ONTAP Select Deploy administration utility
  • OnCommand System Manager 3.x
  • OnCommand Unified Manager Core Package
  • OnCommand Workflow Automation
  • Open Systems SnapVault Agent
  • SANtricity Storage Plugin for vCenter
  • SANtricity Unified Manager
  • SAS Firmware
  • SRA Plugin for Linux
  • SRA Plugin for Windows
  • Service Processor
  • Single Mailbox Recovery
  • Snap Creator Framework
  • SnapCenter
  • SnapDrive for Unix
  • SnapDrive for Windows
  • SnapManager for Exchange
  • SnapManager for Hyper-V
  • SnapManager for Oracle
  • SnapManager for Oracle Windows
  • SnapManager for SAP
  • SolidFire Storage Replication Adapter
  • Storage Services Connector
  • StorageGRID (formerly StorageGRID Webscale)
  • StorageGRID BIOS SG1000/SG100
  • StorageGRID BIOS SG5660/SG5612/SG5760/SG5712
  • StorageGRID BIOS SG6060/SGF6024
  • StorageGRID Baseboard Management Controller (BMC)
  • StorageGRID9 (9.x and prior)
  • System Manager 9.x

Software Versions and Fixes

NetApp's currently available patches are listed below.


Product First Fixed in Release
OnCommand Insight https://mysupport.netapp.com/site/products/all/details/oncommand-insight/downloads-tab/download/60983/7.3.13

Elasticsearch in OnCommand Insight was upgraded to 7.16.2 which includes Apache Log4j 2.17. All other OnCommand Insight Apache Log4j instances have been upgraded to version 2.17.1.
Cloud Insights Acquisition Unit https://kb.netapp.com/Advice_and_Troubleshooting/Cloud_Services/Cloud_Insights/How_to_verify_the_Apache_Log4j_version_for_Cloud_Insights_Acquisition_Unit_(CI_AU)_for_Windows%3F
https://kb.netapp.com/Advice_and_Troubleshooting/Cloud_Services/Cloud_Insights/How_to_verify_the_Apache_Log4j_version_for_Cloud_Insights_Acquisition_Unit_(CI_AU)_for_Linux%3F

The Cloud Insights Acquisition Unit was automatically upgraded to Log4j 2.16 on 20211216.
Active IQ Unified Manager for Linux https://mysupport.netapp.com/site/products/all/details/activeiq-unified-manager/downloads-tab/download/62791/9.7P2
https://mysupport.netapp.com/site/products/all/details/activeiq_um/downloads-tab/download/62791/9.9P2
https://mysupport.netapp.com/site/products/all/details/activeiq-unified-manager/downloads-tab/download/62791/9.10RC2
https://mysupport.netapp.com/site/products/all/details/activeiq-unified-manager/downloads-tab/download/62791/9.10

There are no plans to produce a fix for CVE-2021-44228 on versions 9.6 or 9.8. Customers on these versions should use the posted Workaround or plan to move to a fixed release. Apache Log4j has been upgraded to version 2.17.0 in Active IQ Unified Manager for Linux.
Cloud Secure Agent https://kb.netapp.com/Advice_and_Troubleshooting/Cloud_Services/Cloud_Insights/How_to_verify_the_Apache_Log4j_version_for_Cloud_Secure_Agent_within_Cloud_Insights%3F

The fix was automatically deployed on 20211213 under the same version of Cloud Secure Agent.
Active IQ Unified Manager for Microsoft Windows https://mysupport.netapp.com/site/products/all/details/activeiq-unified-manager/downloads-tab/download/62791/9.7P2
https://mysupport.netapp.com/site/products/all/details/activeiq_um/downloads-tab/download/62791/9.9P2
https://mysupport.netapp.com/site/products/all/details/activeiq-unified-manager/downloads-tab/download/62791/9.10RC2
https://mysupport.netapp.com/site/products/all/details/activeiq-unified-manager/downloads-tab/download/62791/9.10

There are no plans to produce a fix for CVE-2021-44228 on versions 9.6 or 9.8. Customers on these versions should use the posted Workaround or plan to move to a fixed release. Apache Log4j has been upgraded to version 2.17.0 in Active IQ Unified Manager for Windows systems.
SnapCenter Plug-in for VMware vSphere https://mysupport.netapp.com/site/products/all/details/scv/downloads-tab/download/63240/4.4P1
https://mysupport.netapp.com/site/products/all/details/scv/downloads-tab/download/63240/4.5P1

Apache Log4j has been upgraded to version 2.16 in SnapCenter Plug-in for VMware vSphere.
NetApp SolidFire, Enterprise SDS & HCI Storage Node (Element Software) https://mysupport.netapp.com/site/products/all/details/element-software/downloads-tab/download/62654/12.3.2
https://mysupport.netapp.com/site/products/all/details/solidfire-enterprise-sds/downloads-tab/download/63506/12.3.2

Apache Log4j has been upgraded to version 2.17 in NetApp SolidFire, Enterprise SDS & HCI Storage Node (Element Software).
Active IQ Unified Manager for VMware vSphere https://mysupport.netapp.com/site/products/all/details/activeiq-unified-manager/downloads-tab/download/62791/9.7P2
https://mysupport.netapp.com/site/products/all/details/activeiq_um/downloads-tab/download/62791/9.9P2
https://mysupport.netapp.com/site/products/all/details/activeiq-unified-manager/downloads-tab/download/62791/9.10RC2
https://mysupport.netapp.com/site/products/all/details/activeiq-unified-manager/downloads-tab/download/62791/9.10

There are no plans to produce a fix for CVE-2021-44228 on versions 9.6 or 9.8. Customers on these versions should use the posted Workaround or plan to move to a fixed release. Apache Log4j has been upgraded to version 2.17.0 in Active IQ Unified Manager for VMware vSphere.
Cloud Manager https://mysupport.netapp.com/site/products/all/details/cloud-manager/downloads-tab/download/61906/3.9.13/

Cloud Manager instances with the Auto-upgrade setting enabled should have updated on 20211212 to the fixed version 3.9.13. No further action is required.

Cloud Manager instances with the Auto-upgrade setting disabled should follow the steps below to enable it to receive the fixed version.
1. Connect to the Cloud Manager command line using SSH.
2. Run "sudo -s".
3. Navigate to the app.conf location - note that the file could be in varying locations per Cloud Manager version. Use “find . -name app.conf” to locate it.
4. Create a backup of the app.conf file.
5. Edit the app.conf file and change the "auto-upgrade" flag from "false" to "true".
6. Save the file and then restart the Cloud Manager instance.
7. Once the instance is back up visit the Cloud Manager UI to confirm that the version is now 3.9.13 or higher.
ONTAP Tools for VMware vSphere https://mysupport.netapp.com/site/products/all/details/otv/downloads-tab/download/63792/9.8P2

Apache Log4j has been upgraded to version 2.17 in ONTAP Tools for VMware vSphere.

Workarounds

Active IQ Unified Manager for Linux
Active IQ Unified Manager for Microsoft Windows
Active IQ Unified Manager for VMware vSphere
Brocade SAN Navigator (SANnav)
NetApp SolidFire, Enterprise SDS & HCI Storage Node (Element Software)
OnCommand Insight
ONTAP Tools for VMware vSphere
SnapCenter Plug-in for VMware vSphere


NetApp understands that some customers desire a mitigation regardless of the product status - the following plans and patches were created for that purpose.

OnCommand Workflow Automation version 5.1.x
OnCommand Workflow Automation 5.1.1P3
Apache Log4j has been upgraded to version 2.16 in OnCommand Workflow Automation 5.1.1P3 out of an abundance of caution.

SnapCenter Plug-In for Oracle (SCO)
SnapCenter Plug-In for SAP HANA (SCSAP)
SnapCenter 4.4P2
SnapCenter 4.5P2
Apache Log4j has been removed in SnapCenter 4.4P2 and 4.5P2 out of an abundance of caution.

Snap Creator Framework
Snap Creator Framework 4.3.3P7
Apache Log4j has been upgraded to version 2.17 in Snap Creator Framework 4.3.3P7 out of an abundance of caution.

Obtaining Software Fixes

Software fixes will be made available through the NetApp Support website in the Software Download section.

https://mysupport.netapp.com/site/downloads/

Customers who do not have access to the Support website should contact Technical Support at the number below to obtain the patches.

Contact Information

Check http://mysupport.netapp.com for further updates.
For questions, contact NetApp at:

Technical Support
mysupport.netapp.com
1 888 4 NETAPP (1 888 463 8277) (U.S. and Canada)
+00 800 44 638277 (EMEA/Europe)
+800 800 80 800 (Asia/Pacific)

Status of This Notice

Interim.

NetApp will continue to update this advisory as additional information becomes available.

This advisory should be considered the single source of current, up-to-date, authorized and accurate information from NetApp regarding Full Support products and versions.

This advisory is posted at the following link:
https://security.netapp.com/advisory/NTAP-20211210-0007

Revision History

Revision # Date Comments
1.0 20211210 Initial Public Release
2.0 20211210 System Manager 9.x, StorageGRID9 (9.x and prior) and StorageGRID (formerly StorageGRID Webscale) moved to Products Not Affected
3.0 20211210 MetroCluster Tiebreaker for clustered Data ONTAP moved to Products Under Investigation
4.0 20211210 OnCommand Insight moved to Products Not Affected
5.0 20211211 Snap Creator Framework, SnapCenter, SnapManager for Oracle, SnapManager for SAP, OnCommand Workflow Automation, SnapManager for Oracle Windows and MetroCluster Tiebreaker for clustered Data ONTAP moved to Products Not Affected, Cloud Manager moved to Affected Products
6.0 20211211 Active IQ Unified Manager for VMware vSphere and ONTAP Tools for VMware vSphere moved to Products Not Affected, Active IQ Unified Manager for Microsoft Windows and Active IQ Unified Manager for Linux moved to Affected Products
7.0 20211211 SnapCenter Plug-in for VMware vSphere moved to Products Not Affected
8.0 20211211 Active IQ Unified Manager for Microsoft Windows and Active IQ Unified Manager for Linux moved from Affected Products to Products Not Affected after a review found that only Limited and End of Support versions are affected
9.0 20211211 Brocade Fabric Operating System Firmware moved to Products Not Affected
10.0 20211212 NetApp Cloud Backup (formerly AltaVault) moved to Products Not Affected
11.0 20211212 Element Plug-in for vCenter Server, SolidFire Storage Replication Adapter, Management Services for Element Software and NetApp HCI and NetApp SolidFire Plug-in for vRealize Orchestrator (SolidFire vRO) moved to Products Not Affected
12.0 20211212 NetApp HCI Compute Node (Bootstrap OS), NetApp SolidFire & HCI Management Node and NetApp SolidFire, Enterprise SDS & HCI Storage Node (Element Software) moved to Products Not Affected, after additional review SnapCenter Plug-in for VMware vSphere moved from Products Not Affected to Affected Products
13.0 20211212 ONTAP Tools for VMware vSphere and Snap Creator Framework moved back to Products Under Investigation from Products Not Affected, SnapCenter Plug-in for VMware vSphere added to Workarounds
14.0 20211213 Snap Creator Framework moved to Products Not Affected
15.0 20211213 ONTAP Tools for VMware vSphere and Brocade SAN Navigator (SANnav) moved to Affected Products, Brocade SAN Navigator (SANnav) added to Workarounds
16.0 20211213 After additional review OnCommand Insight moved from Products Not Affected to Affected Products
17.0 20211214 Cloud Manager added to Software Versions and Fixes, and SANtricity Storage Plugin for vCenter, Global File Cache, Cloud Insights Acquisition Unit, and Cloud Secure Agent now tracked externally
18.0 20211214 Active IQ Unified Manager for Linux, Active IQ Unified Manager for Microsoft Windows, and Active IQ Unified Manager for VMware vSphere moved from Products Not Affected to Under Investigation, Service Processor and SnapDrive for Unix moved to Products Not Affected
19.0 20211214 Cloud Insights Acquisition Unit added to Workarounds
20.0 20211215 Cloud Secure Agent and Cloud Manager NSS link added to Software Versions and Fixes, Active IQ Unified Manager for Linux, Active IQ Unified Manager for Microsoft Windows, and Active IQ Unified Manager for VMware vSphere moved to Affected Products, added detail to SnapCenter Plug-in for VMware vSphere Workaround
21.0 20211215 Active IQ Unified Manager removed from Impact
22.0 20211215 Active IQ Unified Manager added to Workarounds
23.0 20211215 ONTAP Tools for VMware vSphere added to Workarounds
24.0 20211215 OnCommand Insight added to Workarounds
25.0 20211216 OnCommand Workflow Automation added to Workarounds, Active IQ Unified Manager workarounds updated
26.0 20211217 ONTAP Tools for VMware vSphere workaround updated
27.0 20211217 OnCommand Insight workaround updated
28.0 20211217 SnapCenter details added to Impact, Workarounds updated with Knowledge Base links, SnapCenter Plug-In for Oracle (SCO) and SnapCenter Plug-In for SAP HANA (SCSAP) added to Workarounds
29.0 20211217 After additional investigation NetApp SolidFire, Enterprise SDS & HCI Storage Node (Element Software) moved from Products Not Affected to Affected Products and to Impact
30.0 20211218 Snap Creator Framework added to Workarounds, Cloud Insights Acquisition Unit and OnCommand Workflow Automation added to Software Versions and Fixes
31.0 20211220 Active IQ Unified Manager for Linux, Active IQ Unified Manager for Microsoft Windows, and Active IQ Unified Manager for VMware vSphere to Software Versions and Fixes
32.0 20211221 Cloud Insights Acquisition Unit removed from Workarounds, Cloud Insights Acquisition Unit and Cloud Secure Agent verification links added to Software Versions and Fixes, Snap Creator Framework added to Software Versions and Fixes
33.0 20211222 ONTAP Tools for VMware vSphere added to Software Versions and Fixes
34.0 20211223 SnapCenter Plug-in for VMware vSphere added to Software Versions and Fixes
35.0 20211223 Snap Creator Framework and OnCommand Workflow Automation moved from Software Versions and Fixes to Workarounds as they are tracked as Not Affected, SnapCenter added to Workarounds, NetApp SolidFire, Enterprise SDS & HCI Storage Node (Element Software) and SnapCenter Plug-in for VMware vSphere 4.4P1 added to Software Versions and Fixes
36.0 20220104 Virtual Storage Console for VMware vSphere added to Impact
37.0 20220107 SnapCenter Workaround updated
38.0 20220107 NetApp SolidFire, Enterprise SDS & HCI Storage Node (Element Software) added to Workarounds and Software Versions and Fixes, SnapCenter 4.5P2 added to Workarounds
39.0 20220114 OnCommand Insight added to Software Versions and Fixes

This document is provided solely for informational purposes. All information is based upon NetApp’s current knowledge and understanding of the hardware and software products tested by NetApp, and the methodology and assumptions used by NetApp. NetApp is not responsible for any errors or omissions that may be contained herein, and no warranty, representation, or other legal commitment or obligation is being provided by NetApp. © 2022 NetApp, Inc. All rights reserved. No portions of this document may be reproduced without prior written consent of NetApp, Inc.