CVE-2019-5500 Denial of Service (DoS) Vulnerability in the NetApp Service Processor and Baseboard Management Controller
This advisory should be considered the single source of current, up-to-date, authorized and accurate information from NetApp regarding Full Support products and versions.
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Advisory ID: NTAP-20190802-0003 Version: 2.0 Last updated: 11/05/2019 Status: Final. CVEs: CVE-2019-5500
Summary
Certain versions of the NetApp Service Processor and Baseboard Management Controller firmware allow a remote unauthenticated attacker to cause a Denial of Service (DoS).
Impact
Exploitation of this vulnerability can allow an attacker to cause a Denial of Service (DoS) on Storage Systems containing affected Service Processor or Baseboard Management Controller firmware.
Affected Platforms: FAS26x0, FAS27x0, FAS8200 or AFF C190, AFF A200, AFF A220, AFF A300
The vulnerability is addressed by applying patched Service Processor or BMC firmware. An ONTAP update is not required.
While the Service Processor and BMC firmware updates require a reboot of the Service Processor or BMC, the process is non-disruptive to ONTAP.
Vulnerability Scoring Details
CVE | Score | Vector |
---|---|---|
CVE-2019-5500 | 7.5 (HIGH) | CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H |
Exploitation and Public Announcements
NetApp is aware of public discussion of this vulnerability.
References
- https://kb.netapp.com/app/answers/answer_view/a_id/1088404
- http://mysupport.netapp.com/NOW/cgi-bin/bol?Type=Detail&Display=1083414
- http://mysupport.netapp.com/NOW/cgi-bin/bol?Type=Detail&Display=1217187
- http://mysupport.netapp.com/NOW/cgi-bin/bol?Type=Detail&Display=1226558
- http://mysupport.netapp.com/NOW/cgi-bin/bol?Type=Detail&Display=1243613
- http://mysupport.netapp.com/NOW/cgi-bin/bol?Type=Detail&Display=1245265
Affected Products
- FAS/AFF Baseboard Management Controller (BMC) - A320/C190/A220/FAS2720/FAS2750/A800
- Service Processor
Products Not Affected
- 7-Mode Transition Tool
- ATTO FibreBridge - 6500N
- Brocade Fabric Operating System Firmware
- Cloud Manager
- Clustered Data ONTAP
- Clustered Data ONTAP Antivirus Connector
- E-Series SANtricity OS Controller Software 11.x
- E-Series SANtricity Storage Manager
- E-Series SANtricity Web Services (REST API) for Web Services Proxy
- FAS/AFF BIOS
- Host Utilities - SAN for Linux
- Host Utilities - SAN for Windows
- MetroCluster Tiebreaker for clustered Data ONTAP
- NetApp Cloud Backup OST Plug-in (formerly AltaVault OST Plug-in)
- NetApp HCI Compute Node (Bootstrap OS)
- NetApp Manageability SDK
- NetApp NFS Plug-in for VMware VAAI
- NetApp SANtricity SMI-S Provider
- NetApp SMI-S Provider
- NetApp SolidFire, Enterprise SDS & HCI Storage Node (Element Software)
- NetApp Storage Encryption
- ONTAP Select Deploy administration utility
- OnCommand Insight
- OnCommand Workflow Automation
- Open Systems SnapVault Agent
- Single Mailbox Recovery
- Snap Creator Framework
- SnapCenter
- SnapDrive for Unix
- SnapManager for Hyper-V
- SnapManager for Oracle
- SnapManager for SAP
- Storage Services Connector
- StorageGRID (formerly StorageGRID Webscale)
- System Manager 9.x
Software Versions and Fixes
NetApp's currently available patches are listed below.
Product | First Fixed in Release |
---|---|
Service Processor |
https://mysupport.netapp.com/site/downloads/firmware/system-firmware-diagnostics Fixed by bug 1069362. First fixed versions include the following: 4.1P3,4.3,5.3,5.1P3,5.1P2,5.4,5.1,4.1P4 |
FAS/AFF Baseboard Management Controller (BMC) - A320/C190/A220/FAS2720/FAS2750/A800 |
https://mysupport.netapp.com/site/downloads/firmware/system-firmware-diagnostics Fixed by bug 1245265. First fixed versions include the following: 11.4 |
Workarounds
If possible, the service (wrench) port should be attached to a management network where it would experience lower traffic volume. Contact NetApp Support for help in implementing this solution.
Obtaining Software Fixes
Software fixes will be made available through the NetApp Support website in the Software Download section.
https://mysupport.netapp.com/site/downloads/
Customers who do not have access to the Support website should contact Technical Support at the number below to obtain the patches.
Contact Information
Check http://mysupport.netapp.com for further
updates.
For questions, contact NetApp at:
Technical Support
mysupport.netapp.com
1 888 4 NETAPP (1 888 463 8277) (U.S. and Canada)
+00 800 44 638277 (EMEA/Europe)
+800 800 80 800 (Asia/Pacific)
Status of This Notice
Final.
This advisory should be considered the single source of current, up-to-date, authorized and accurate information from NetApp regarding Full Support products and versions.
This advisory is posted at the following link:
https://security.netapp.com/advisory/NTAP-20190802-0003
Revision History
Revision # | Date | Comments |
---|---|---|
1.0 | 20190802 | Initial Public Release |
2.0 | 20191105 | FAS/AFF Baseboard Management Controller (BMC) added to Software Versions and Fixes, Final status |
This document is provided solely for informational purposes. All information is based upon NetApp’s current knowledge and understanding of the hardware and software products tested by NetApp, and the methodology and assumptions used by NetApp. NetApp is not responsible for any errors or omissions that may be contained herein, and no warranty, representation, or other legal commitment or obligation is being provided by NetApp. © 2022 NetApp, Inc. All rights reserved. No portions of this document may be reproduced without prior written consent of NetApp, Inc.