CVE-2019-5497 Default Privileged Account Vulnerability in the NetApp AFF A700s Baseboard Management Controller

circle-check-alt This advisory should be considered the single source of current, up-to-date, authorized and accurate information from NetApp regarding Full Support products and versions.


NetApp AFF A700s Baseboard Management Controller (BMC) firmware versions 1.22 and higher were shipped with a default account enabled that could allow unauthorized arbitrary command execution.


Exploitation of this vulnerability can result in unauthorized arbitrary command execution.

This only affects the BMC of an AFF A700s storage system. The Service Processors (SP) or BMCs used on other storage system models are not affected by this specific vulnerability.

The vulnerability is addressed by applying patched BMC firmware to the BMC of the AFF A700s system. An ONTAP update is not required.

While the BMC firmware update requires a reboot of the BMC, the process is nondisruptive to ONTAP.

Certain versions of clustered Data ONTAP included affected versions of the AFF A700s BMC firmware. ONTAP P-releases that include the patched AFF A700s BMC firmware will be available for all versions under Full Support except 9.1 which needs to be updated using the BMC patch. Continue to monitor the advisory for updates.   

Vulnerability Scoring Details

CVE Score Vector
CVE-2019-5497 9.8 (CRITICAL) CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Exploitation and Public Announcements

NetApp is not aware of public discussion regarding this vulnerability.

Affected Products

  • AFF Baseboard Management Controller (BMC) - A700s
  • Clustered Data ONTAP

Products Not Affected

  • 7-Mode Transition Tool
  • ATTO FibreBridge - 6500N
  • Active IQ Unified Manager for Linux
  • Active IQ Unified Manager for Microsoft Windows
  • Active IQ Unified Manager for VMware vSphere
  • Active IQ mobile app
  • Astra Trident
  • Brocade Fabric Operating System Firmware
  • Cloud Manager
  • Clustered Data ONTAP Antivirus Connector
  • E-Series SANtricity OS Controller Software 11.x
  • E-Series SANtricity Storage Manager
  • E-Series SANtricity Web Services (REST API) for Web Services Proxy
  • Element Plug-in for vCenter Server
  • FAS/AFF Baseboard Management Controller (BMC) - A320/C190/A220/FAS2720/FAS2750/A800
  • Host Utilities - SAN for Linux
  • Host Utilities - SAN for Windows
  • MetroCluster Tiebreaker for clustered Data ONTAP
  • NetApp Cloud Backup OST Plug-in (formerly AltaVault OST Plug-in)
  • NetApp Converged Systems Advisor Agent
  • NetApp E-Series Performance Analyzer
  • NetApp HCI Compute Node (Bootstrap OS)
  • NetApp HCI Compute Node BIOS
  • NetApp Manageability SDK
  • NetApp NFS Plug-in for VMware VAAI
  • NetApp SANtricity SMI-S Provider
  • NetApp SMI-S Provider
  • NetApp SolidFire & HCI Management Node
  • NetApp SolidFire Plug-in for vRealize Orchestrator (SolidFire vRO)
  • NetApp SolidFire, Enterprise SDS & HCI Storage Node (Element Software)
  • NetApp Storage Encryption
  • ONTAP Select Deploy administration utility
  • OnCommand Insight
  • OnCommand Workflow Automation
  • Open Systems SnapVault Agent
  • SAS Firmware
  • Service Processor
  • Single Mailbox Recovery
  • Snap Creator Framework
  • SnapCenter
  • SnapDrive for Unix
  • SnapManager for Hyper-V
  • SnapManager for Oracle
  • SnapManager for SAP
  • SolidFire Storage Replication Adapter
  • Storage Services Connector
  • StorageGRID (formerly StorageGRID Webscale)
  • StorageGRID Baseboard Management Controller (BMC)
  • System Manager 9.x

Software Versions and Fixes

NetApp's currently available patches are listed below.

Product First Fixed in Release
Clustered Data ONTAP
AFF Baseboard Management Controller (BMC) - A700s

The first fixed version is 1.67. To download the patch, choose “Service Image” from the AFF_A700s “System Firmware + Diagnostics Download” page.

A NetApp Support Site account is required to download BMC firmware.
  1. Visit here to create an account:
  2. Once the account has been created, request BMC firmware access here:
  3. Select “My Profile” and "Access Level Upgrade" under “Type of Issue”, adding the following comment:  “Requesting access to download BMC Firmware”.

MD5 checksums for the BMC Security Patch Files:
52adcd202eed46c3e7de3ba9c73d1fbb  Aurora_BMC.ima

SHA256 checksums for the BMC Security Patch Files:
aa1f723b70c21088884bdd8ecb7cf16e855c98d90312c1a5aba58f6c83c35306  Aurora_BMC.ima


None at this time.

Obtaining Software Fixes

Software fixes will be made available through the NetApp Support website in the Software Download section.

Customers who do not have access to the Support website should contact Technical Support at the number below to obtain the patches.

Contact Information

Check for further updates.
For questions, contact NetApp at:

Technical Support
1 888 4 NETAPP (1 888 463 8277) (U.S. and Canada)
+00 800 44 638277 (EMEA/Europe)
+800 800 80 800 (Asia/Pacific)

Status of This Notice


This advisory should be considered the single source of current, up-to-date, authorized and accurate information from NetApp regarding Full Support products and versions.

This advisory is posted at the following link:

Revision History

Revision # Date Comments
1.0 20190627 Initial Public Release
2.0 20190628 Formatting changes in Impact and Remediation sections - no change in content.
3.0 20190814 Clustered Data ONTAP added to Software Versions and Fixes, Final status

This document is provided solely for informational purposes. All information is based upon NetApp’s current knowledge and understanding of the hardware and software products tested by NetApp, and the methodology and assumptions used by NetApp. NetApp is not responsible for any errors or omissions that may be contained herein, and no warranty, representation, or other legal commitment or obligation is being provided by NetApp. © 2022 NetApp, Inc. All rights reserved. No portions of this document may be reproduced without prior written consent of NetApp, Inc.