RC4 Cipher Vulnerabilities in Multiple NetApp Products


Multiple NetApp Products use the RC4 algorithm in the TLS and SSL protocols. The RC4 cipher has a weakness that may allow attackers to conduct plaintext recovery which could result in unauthorized information disclosure. Fixed versions of NetApp products will either disable RC4 ciphers or introduce an option to disable them to prevent this type of attack. This bulletin will be updated as additional information becomes available.


Exploitation of this vulnerability may result in unauthorized disclosure of information.

Vulnerability Scoring Details

CVE Score Vector
CVE-2013-2566 3.7 (LOW) AV:N/AC:M/Au:N/C:P/I:N/A:N/E:U/RL:U/RC:C
CVE-2015-2808 5.3 (MEDIUM) CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N

Exploitation and Public Announcements

NetApp is aware of public discussion of this vulnerability.


Affected Products

  • Clustered Data ONTAP
  • Data ONTAP operating in 7-Mode
  • NetApp Cloud Backup
  • NetApp SANtricity SMI-S Provider
  • NetApp SMI-S Provider
  • OnCommand Insight
  • OnCommand Performance Manager (Unified Manager Performance Pkg)
  • OnCommand Unified Manager for 7-Mode (core package)
  • OnCommand Unified Manager for Clustered Data ONTAP
  • Service Processor

Products Not Affected

  • 7-Mode Transition Tool
  • ATTO FibreBridge
  • AutoSupport, MySupport,support.netapp.com
  • Brocade Fabric Operating System Firmware
  • Brocade Network Advisor Software
  • Brocade Network Operating System Firmware
  • Cluster Network Switch (NetApp CN1610)
  • Clustered Data ONTAP Antivirus Connector
  • Data ONTAP Edge
  • E-Series SANtricity Management Plug-ins (VMware vCenter)
  • E-Series SANtricity OS Controller Software 8.x
  • E-Series SANtricity Storage Manager
  • E-Series SANtricity Web Services (REST API) for Web Services Proxy
  • FAS/AFF System Firmware
  • Host Utilities - SAN for ESX
  • Host Utilities - SAN for Unix and Linux
  • Host Utilities - SAN for Windows
  • Multipath I/O (Data ONTAP DSM for Windows MPIO)
  • NetApp Host Agent
  • NetApp Manageability SDK
  • NetApp NFS Plug-in for VMware VAAI
  • NetApp Plug-in for Symantec NetBackup
  • NetApp Storage Encryption
  • NetApp VASA Provider for Clustered Data ONTAP 7.0 and above
  • OnCommand Cloud Manager
  • OnCommand Plug-in for Microsoft
  • OnCommand System Manager
  • OnCommand Workflow Automation
  • Open Systems SnapVault Agent
  • RAID Controller CTS2600 Legacy Engenio
  • Single Mailbox Recovery
  • Snap Creator Framework
  • SnapDrive for Unix
  • SnapDrive for Windows
  • SnapManager for Exchange
  • SnapManager for Hyper-V
  • SnapManager for MS SQL
  • SnapManager for Oracle
  • SnapManager for SAP
  • SnapManager for Sharepoint
  • SnapProtect
  • Storage Replication Adapter for Clustered Data ONTAP for VMware vSphere 4.x and above
  • Storage Services Connector
  • StorageGRID
  • StorageGRID Webscale
  • System Setup
  • Virtual Storage Console for VMware vSphere 7.0 and above

Software Versions and Fixes

NetApp's currently available patches are listed below.


  • In Data ONTAP operating in 7-Mode beginning with version 8.2.3, the command 'options rc4.enable off' will disable RC4 cipher support in the TLS and SSL protocols over HTTPS and FTPS connections. The option defaults to 'on'.
  • In clustered Data ONTAP 8.2.2RC1 through 8.3.x disable RC4 ciphers by enabling OpenSSL FIPS 140-2 compliance mode:
    ::*> system services web modify -ssl-fips-enable true
  • While enabling FIPS 140-2 compliance mode in 9.x versions of ONTAP will disable RC4 cipher support:
    ::*> security config modify -is-fips-enabled true	
  • Default ciphers can also be disabled in the 9.x versions of ONTAP using the '-supported-ciphers' option with the 'security config' command:
    ::*> security config modify -supported-ciphers CURRENT_CIPHER_STRING:!RC4
  • In NetApp SANtricity SMI-S Provider, disable weak ciphers using the command "cimconfig -s sslCipherSuite="HIGH" -p" followed by a restart of the Pegasus CIM Object Manager Service.
  • In NetApp AltaVault remove RC4 as a supported cipher by adding “:-RC4” to the SSLCipherSuite list as follows:
    	(config) # show web ssl cipher
    	  Apache SSL cipher string: HIGH:-aNULL:-kKRB5:-MD5
    	(config) # web ssl cipher 'HIGH:-aNULL:-kKRB5:-MD5:-RC4'  

Obtaining Software Fixes

Software fixes will be made available through the NetApp Support website in the Software Download section.


Customers who do not have access to the Support website should contact Technical Support at the number below to obtain the patches.

Contact Information

Check http://mysupport.netapp.com for further updates.
For questions, contact NetApp at:

Technical Support
1 888 4 NETAPP (1 888 463 8277) (U.S. and Canada)
+00 800 44 638277 (EMEA/Europe)
+800 800 80 800 (Asia/Pacific)

Status of This Notice


NetApp will continue to update this advisory as additional information becomes available.

This advisory should be considered the single source of current, up-to-date, authorized and accurate information from NetApp.

This advisory is posted at the following link:

Revision History

Revision # Date Comments
1.0 20150122 Initial Public Release
2.0 20150122 Moved to Security Notice category/Final
3.0 20150615 Data ONTAP 7.x added to Affected Products
4.0 20150728 Moved back to Interim status; OnCommand Insight, OnCommand Performance Manager (Unified Manager Performance Pkg), OnCommand Unified Manager for Clustered Data ONTAP (6.x), & OnCommand Unified Manager Core Package (5.x) 7-Mode added to Affected Products
5.0 20151016 OnCommand Performance Manager (Unified Manager Performance Pkg) added to Software Versions and Fixes
6.0 20151030 OnCommand Unified Manager for Clustered Data ONTAP (6.x) added to Software Versions and Fixes
7.0 20160315 Clustered Data ONTAP added to the advisory
8.0 20160811 NetApp SMI-S Provider added to the advisory under Affected Products
9.0 20160823 Data ONTAP 7.3.x and earlier versions added to Software Versions and Fixes
10.0 20161101 NetApp SMI-S Provider added to Software Versions and Fixes, NetApp SANtricity SMI-S Provider moved to Affected Products
11.0 20161213 7-Mode Transition Tool moved to Affected Products
12.0 20170511 NetApp AltaVault moved to Affected Products and Workarounds, added CVE-2015-2808, editing changes
13.0 20170605 Added ONTAP 9.x specific commands to Workarounds
14.0 20171019 NetApp SANtricity SMI-S Provider added to Software Versions and Fixes
15.0 20180403 Service Processor added to Software Versions and Fixes added to Software Versions and Fixes
16.0 20180601 OnCommand Unified Manager for 7-Mode (core package) moved to Affected Products
17.0 20180621 OnCommand Unified Manager for 7-Mode (core package) added to Software Versions and Fixes

This document is provided solely for informational purposes. All information is based upon NetApp’s current knowledge and understanding of the hardware and software products tested by NetApp, and the methodology and assumptions used by NetApp. NetApp is not responsible for any errors or omissions that may be contained herein, and no warranty, representation, or other legal commitment or obligation is being provided by NetApp. © 2017 NetApp, Inc. All rights reserved. No portions of this document may be reproduced without prior written consent of NetApp, Inc.