Summary

Certain versions of the NetApp Service Processor firmware were shipped with a default account enabled that could allow unauthorized arbitrary command execution. Any platform listed in the Impact section below may be affected and should be upgraded to a fixed version of Service Processor firmware IMMEDIATELY.

Impact

Exploitation of this vulnerability can result in unauthorized arbitrary command execution.

First Fixed in Releases: 

SP Firmware	Storage Systems	ONTAP 9.5	ONTAP 9.4	ONTAP 9.3	ONTAP 9.2	ONTAP 9.1	ONTAP 9.0	ONTAP 8.3	ONTAP 8.2
SP 5.x	AFF A300, AFF A200, FAS8200, FAS2650, FAS2620	5.5P1	5.5P1	5.5P1	5.2P2	5.1P4	N/A	N/A	N/A
SP 4.x	AFF A700, FAS9000	4.5P1	4.5P1	4.5P1	4.2P3	4.1P7	N/A	N/A	N/A
SP 3.x	AFF8080, AFF8060, AFF8040, AFF8020	3.7P1	3.7P1	3.7P1	3.4P3	3.3P5	3.2P1	3.1.2P3	N/A
	FAS8080, FAS8060, FAS8040, FAS8020	3.7P1	3.7P1	3.7P1	3.4P3	3.3P5	3.2P1	3.1.2P3	3.0.4P1*
SP 2.x	FAS2554, FAS2552, FAS2520  (ONTAP 8.2.2 and later)	2.8P1	2.8P1	2.8P1	2.5P1	2.4.1P2	2.4P1	2.3.2P4	2.2.5P1
	FAS2240-4, FAS2240-2, FAS2220 (ONTAP 9.1 is the last supported release)	N/A	N/A	N/A	N/A	2.4.1P2	2.4P1	2.3.2P4	2.2.5P1

 

N/A = "Not Applicable" (i.e. no fix required)

MD5 checksums for Service Processor Security Patch Files

Unaffected platforms/firmware versions:
The FAS/AFF Baseboard Management Controller (BMC) , Service Processor 1.x firmware versions, ONTAP Select and Cloud Volumes ONTAP are not affected by this vulnerability – this includes the following platforms: AFF A220, FAS2720, FAS2750, AFF A800, AFF A700s, FAS6290, FAS6280, FAS6250, FAS6240, FAS6220, FAS6210, FAS3270, FAS3250, FAS3240, FAS3220, FAS3210 and V-Series variants 

*Although NetApp has found no evidence of exposure in the 3.0.x Service Processor firmware, a patch has been made available out of an abundance of caution.

Once patched Service Processor firmware has been applied to a controller there is no need to update ONTAP.  

While the Service Processor firmware update requires a reboot of the Service Processor, the process is non-disruptive to ONTAP. 

Certain versions of clustered Data ONTAP and Data ONTAP operating in 7-Mode included affected versions of the Service Processor firmware. P-releases that include the patched Service Processor firmware are available for ONTAP 9.x versions under Full Support. There are no plans to create a Data ONTAP operating in 7-Mode 8.2.5 P-release that includes the patched Service Processor firmware - use the appropriate Service Processor patch from the System Firmware + Diagnostics Download page for this version.

Vulnerability Scoring Details

Exploitation and Public Announcements

NetApp is not aware of public discussion regarding this vulnerability.

References

• https://mysupport.netapp.com/NOW/download/tools/serviceimage/support/ServiceProcessorSupportMatrix.shtml

Affected Products

• Clustered Data ONTAP
• Data ONTAP operating in 7-Mode
• Service Processor

Products Not Affected

• 7-Mode Transition Tool
• ATTO FibreBridge - 6500N
• Active IQ Unified Manager for Linux
• Active IQ Unified Manager for Microsoft Windows
• Active IQ Unified Manager for VMware vSphere
• Active IQ mobile app
• Astra Trident
• Brocade Fabric Operating System Firmware
• Cloud Manager
• Clustered Data ONTAP Antivirus Connector
• E-Series SANtricity OS Controller Software 11.x
• E-Series SANtricity Storage Manager
• E-Series SANtricity Web Services (REST API) for Web Services Proxy
• Element Plug-in for vCenter Server
• FAS/AFF BIOS
• FAS/AFF Baseboard Management Controller (BMC) - A320/C190/A220/FAS2720/FAS2750/A800
• Host Utilities - SAN for Linux
• Host Utilities - SAN for Windows
• MetroCluster Tiebreaker for clustered Data ONTAP
• NetApp Cloud Backup OST Plug-in (formerly AltaVault OST Plug-in)
• NetApp Converged Systems Advisor Agent
• NetApp HCI Compute Node (Bootstrap OS)
• NetApp HCI Compute Node BIOS
• NetApp Manageability SDK
• NetApp NFS Plug-in for VMware VAAI
• NetApp SANtricity SMI-S Provider
• NetApp SMI-S Provider
• NetApp SolidFire & HCI Management Node
• NetApp SolidFire, Enterprise SDS & HCI Storage Node (Element Software)
• NetApp Storage Encryption
• ONTAP Select Deploy administration utility
• OnCommand Insight
• OnCommand Workflow Automation
• Open Systems SnapVault Agent
• SAS Firmware
• Single Mailbox Recovery
• Snap Creator Framework
• SnapCenter
• SnapDrive for Unix
• SnapManager for Hyper-V
• SnapManager for Oracle
• SnapManager for SAP
• Storage Services Connector
• StorageGRID (formerly StorageGRID Webscale)
• StorageGRID Baseboard Management Controller (BMC)
• System Manager 9.x

Software Versions and Fixes

NetApp's currently available patches are listed below.

Workarounds

The Service Processor can be configured to restrict remote access to only specified administration hosts:
Data ONTAP operating in 7-Mode 8.2: https://library.netapp.com/ecmdocs/ECMP1155684/html/GUID-348845ED-D2F3-4B52-AFD1-175CFBCF5D1D.html
clustered Data ONTAP 8.2: https://library.netapp.com/ecmdocs/ECMP1196798/html/GUID-348845ED-D2F3-4B52-AFD1-175CFBCF5D1D.html
clustered Data ONTAP 8.3: https://library.netapp.com/ecmdocs/ECMP1610202/html/system/service-processor/ssh/add-allowed-addresses.html
ONTAP 9.x: https://docs.netapp.com/ontap-9/topic/com.netapp.doc.dot-cm-sag/GUID-6FE269CD-335F-47C0-B9F7-6EF6E2546E52.html

The Service Processor IP address can be removed to prevent all remote access:
Data ONTAP operating in 7-Mode 8.2: https://library.netapp.com/ecmdocs/ECMP1155684/html/GUID-F929FBC1-065D-422B-9717-A21559C62ADE.html
clustered Data ONTAP 8.2: https://library.netapp.com/ecmdocs/ECMP1366832/html/system/node/service-processor/network/modify.html
clustered Data ONTAP 8.3: https://library.netapp.com/ecmdocs/ECMP1610202/html/system/service-processor/network/modify.html
ONTAP 9.x:  https://docs.netapp.com/ontap-9/topic/com.netapp.doc.exp-expand/GUID-C3DF1538-77D9-499D-84E8-90021E184F9A.html 

Obtaining Software Fixes

Software fixes will be made available through the NetApp Support website in the Software Download section.

https://mysupport.netapp.com/site/downloads/

Customers who do not have access to the Support website should contact Technical Support at the number below to obtain the patches.

Contact Information

Check http://mysupport.netapp.com for further updates.
For questions, contact NetApp at:

Technical Support
mysupport.netapp.com
1 888 4 NETAPP (1 888 463 8277) (U.S. and Canada)
+00 800 44 638277 (EMEA/Europe)
+800 800 80 800 (Asia/Pacific)

Status of This Notice

Final.

This advisory should be considered the single source of current, up-to-date, authorized and accurate information from NetApp regarding Full Support products and versions.

This advisory is posted at the following link:
https://security.netapp.com/advisory/NTAP-20190305-0001

Revision History