{"status":"success","advisory":{"_id":"683547355b16347a91c3a066","kb_acknowledgements":null,"kb_affected_list":["NetApp Cloud Backup (formerly AltaVault)","NetApp HCI Baseboard Management Controller (BMC) - H300S/H500S/H700S/H410S","NetApp HCI Baseboard Management Controller (BMC) - H410C","NetApp SolidFire Baseboard Management Controller (BMC)"],"kb_bad_data":false,"kb_cve":["CVE-2021-38604"],"kb_exploitation":"Public","kb_fixes":[{"product":"NetApp Cloud Backup (formerly AltaVault)","fixes":[],"instructions":null,"wontfix":true,"eos_link":"https://mysupport.netapp.com/info/communications/ECMLP2880179.html"},{"product":"NetApp HCI Baseboard Management Controller (BMC) - H300S/H500S/H700S/H410S","fixes":[],"instructions":null,"wontfix":true,"eos_link":"https://mysupport.netapp.com/info/communications/ECMLP2876227.html"},{"product":"NetApp HCI Baseboard Management Controller (BMC) - H410C","fixes":[],"instructions":null,"wontfix":true,"eos_link":"https://mysupport.netapp.com/info/communications/ECMLP2876227.html"},{"product":"NetApp SolidFire Baseboard Management Controller (BMC)","fixes":[],"instructions":null,"wontfix":true,"eos_link":"https://mysupport.netapp.com/info/communications/ECMLP2847476.html "}],"kb_impact":"Successful exploitation of this vulnerability could lead to Denial of Service (DoS).","kb_internal_notes":[{"burt":"1424008","jira":"","product":"AFF Baseboard Management Controller (BMC) - A700s"},{"burt":"","jira":"PSIRT-32581","product":"AFF/ASA/FAS Baseboard Management Controller (BMC) - A1K/A90/A70/C80/FAS90/FAS70"},{"burt":"","jira":"PSIRT-32582","product":"AFF/ASA/FAS Baseboard Management Controller (BMC) - A50/A30/A20/C60/C30/FAS50"},{"burt":"1424013","jira":"","product":"ATTO FibreBridge - 6500N"},{"burt":"1424010","jira":"","product":"ATTO FibreBridge - 7500N"},{"burt":"1424011","jira":"","product":"ATTO FibreBridge - 7600N"},{"burt":"1424033","jira":"","product":"Active IQ Unified Manager for VMware vSphere"},{"burt":"1424015","jira":"","product":"Brocade Fabric Operating System Firmware"},{"burt":"1424016","jira":"","product":"Cloud Volumes ONTAP Mediator"},{"burt":"","jira":"ICI-18842","product":"Data Infrastructure Insights and Data Secure Storage Workload Security Agent"},{"burt":"1424018","jira":"","product":"E-Series SANtricity OS Controller Software"},{"burt":"","jira":"PSIRT-32584","product":"FAS/AFF Baseboard Management Controller (BMC) - 8300/8700/A400/C400"},{"burt":"1424019","jira":"","product":"FAS/AFF Baseboard Management Controller (BMC) - A250/500f/C250"},{"burt":"","jira":"PSIRT-32585","product":"FAS/AFF Baseboard Management Controller (BMC) - A320"},{"burt":"","jira":"PSIRT-32586","product":"FAS/AFF Baseboard Management Controller (BMC) - A800/C800"},{"burt":"","jira":"PSIRT-32587","product":"FAS/AFF Baseboard Management Controller (BMC) - A900/9500"},{"burt":"1424014","jira":"","product":"FAS/AFF Baseboard Management Controller (BMC) - C190/A150/A220/FAS2720/FAS2750"},{"burt":"","jira":"PSIRT-32588","product":"FAS/AFF Baseboard Management Controller (BMC) - FAS2820"},{"burt":"1424038","jira":"","product":"FAS/AFF Service Processor - 8080/8060/8040/8020"},{"burt":"","jira":"PSIRT-32589","product":"FAS/AFF Service Processor - A300/8200"},{"burt":"","jira":"PSIRT-32590","product":"FAS/AFF Service Processor - A700/9000"},{"burt":"1424030","jira":"","product":"NetApp Cloud Backup (formerly AltaVault)"},{"burt":"1424021","jira":"","product":"NetApp Converged Systems Advisor Agent"},{"burt":"1424044","jira":"","product":"NetApp HCI Baseboard Management Controller (BMC) - H300S/H500S/H700S/H410S"},{"burt":"1424023","jira":"","product":"NetApp HCI Baseboard Management Controller (BMC) - H410C"},{"burt":"1424024","jira":"","product":"NetApp HCI Baseboard Management Controller (BMC) - H610C"},{"burt":"1424025","jira":"","product":"NetApp HCI Baseboard Management Controller (BMC) - H610S"},{"burt":"1424026","jira":"","product":"NetApp HCI Baseboard Management Controller (BMC) - H615C"},{"burt":"1424040","jira":"","product":"NetApp HCI Compute Node (Bootstrap OS)"},{"burt":"","jira":"PSIRT-32591","product":"NetApp NFS Plug-in for VMware VAAI"},{"burt":"1424029","jira":"","product":"NetApp SolidFire & HCI Management Node"},{"burt":"1424042","jira":"","product":"NetApp SolidFire & HCI Storage Node (Element Software)"},{"burt":"1424028","jira":"","product":"NetApp SolidFire Baseboard Management Controller (BMC)"},{"burt":"1424031","jira":"","product":"NetApp VASA Provider for Clustered Data ONTAP 9.7 and above"},{"burt":"1424036","jira":"","product":"ONTAP Select Deploy administration utility"},{"burt":"","jira":"PSIRT-32594","product":"ONTAP tools for VMware vSphere 10"},{"burt":"1424022","jira":"","product":"SnapCenter Plug-in for VMware vSphere"},{"burt":"1424020","jira":"","product":"Storage Replication Adapter for Clustered Data ONTAP for VMware vSphere 9.7 and above"},{"burt":"1424050","jira":"","product":"StorageGRID (formerly StorageGRID Webscale)"},{"burt":"","jira":"PSIRT-32595","product":"StorageGRID Baseboard Management Controller (BMC) - SG6060/SGF6024/SG100/SG1000"},{"burt":"1424049","jira":"","product":"StorageGRID Baseboard Management Controller (BMC) - SG6160/SGF6112/SG110/SG1100"},{"burt":"","jira":"PSIRT-32596","product":"StorageGRID Baseboard Management Controller (BMC) - SG6260/SGF6212/SG120/SG1200"},{"burt":"","jira":"PSIRT-32597","product":"StorageGRID Baseboard Management Controller - (BMC) SG5812/SG5860"},{"burt":"1424046","jira":"","product":"StorageGRID9 (9.x and prior)"},{"burt":"","jira":"PSIRT-32598","product":"Trident"},{"burt":"","jira":"PSIRT-32599","product":"Trident Autosupport"},{"burt":"1424051","jira":"","product":"Virtual Storage Console for VMware vSphere 9.7 and above"}],"kb_investigating_list":["NetApp NFS Plug-in for VMware VAAI","ONTAP tools for VMware vSphere 10"],"kb_num":"9010000","kb_ref":[],"kb_rev_history":[{"comment":"Initial Public Release","date":"20210909","version":"1.0"},{"comment":"Active IQ Unified Manager for VMware vSphere moved to Products Not Affected","date":"20210913","version":"2.0"},{"comment":"FAS/AFF Baseboard Management Controller (BMC) - A250/500f moved to Products Not Affected","date":"20210914","version":"3.0"},{"comment":"NetApp Converged Systems Advisor Agent moved to Products Not Affected","date":"20210915","version":"4.0"},{"comment":"Brocade Fabric Operating System Firmware moved to Products Not Affected","date":"20210923","version":"5.0"},{"comment":"NetApp HCI Baseboard Management Controller (BMC) - H410C and NetApp HCI Baseboard Management Controller (BMC) - H300S/H500S/H700S/H300E/H500E/H700E/H410S moved to Won't Fix status","date":"20211007","version":"6.0"},{"comment":"NetApp SolidFire Baseboard Management Controller (BMC) moved to Won't Fix status","date":"20211101","version":"7.0"},{"comment":"NetApp HCI Baseboard Management Controller (BMC) - H610C, NetApp HCI Baseboard Management Controller (BMC) - H610S, and NetApp HCI Baseboard Management Controller (BMC) - H615C moved to Products Not Affected","date":"20211108","version":"8.0"},{"comment":"NetApp Cloud Backup (formerly AltaVault) moved to Won't Fix status, Final status","date":"20220106","version":"9.0"},{"comment":"Trident Autosupport, Trident, StorageGRID Baseboard Management Controller - (BMC) SG5812/SG5860, StorageGRID Baseboard Management Controller (BMC) - SG6260/SGF6212/SG120/SG1200, StorageGRID Baseboard Management Controller (BMC) - SG6060/SGF6024/SG100/SG1000, ONTAP tools for VMware vSphere 10, NetApp NFS Plug-in for VMware VAAI, FAS/AFF Service Processor - A700/9000, FAS/AFF Service Processor - A300/8200, FAS/AFF Baseboard Management Controller (BMC) - FAS2820, FAS/AFF Baseboard Management Controller (BMC) - A900/9500, FAS/AFF Baseboard Management Controller (BMC) - A800/C800, FAS/AFF Baseboard Management Controller (BMC) - A320, FAS/AFF Baseboard Management Controller (BMC) - 8300/8700/A400/C400, Data Infrastructure Insights and Data Secure Storage Workload Security Agent, AFF/ASA/FAS Baseboard Management Controller (BMC) - A50/A30/A20/C60/C30/FAS50 and AFF/ASA/FAS Baseboard Management Controller (BMC) - A1K/A90/A70/C80/FAS90/FAS70 moved to Products Under Investigation, StorageGRID Baseboard Management Controller (BMC) - SG6060/SGF6024/SG100/SG1000, StorageGRID Baseboard Management Controller (BMC) - SG6260/SGF6212/SG120/SG1200 and StorageGRID Baseboard Management Controller - (BMC) SG5812/SG5860 moved to Products Not Affected","date":"20260605","version":"10.0"},{"comment":"AFF/ASA/FAS Baseboard Management Controller (BMC) - A50/A30/A20/C60/C30/FAS50, FAS/AFF Baseboard Management Controller (BMC) - A900/9500, FAS/AFF Service Processor - A300/8200, AFF/ASA/FAS Baseboard Management Controller (BMC) - A1K/A90/A70/C80/FAS90/FAS70, FAS/AFF Baseboard Management Controller (BMC) - FAS2820, FAS/AFF Baseboard Management Controller (BMC) - 8300/8700/A400/C400, FAS/AFF Baseboard Management Controller (BMC) - A800/C800, FAS/AFF Service Processor - A700/9000 and FAS/AFF Baseboard Management Controller (BMC) - A320 moved to Products Not Affected","date":"20260612","version":"11.0"},{"comment":"Trident Autosupport and Trident moved to Products Not Affected","date":"20260612","version":"12.0"},{"comment":"Data Infrastructure Insights and Data Secure Storage Workload Security Agent moved to Products Not Affected","date":"20260624","version":"13.0"}],"kb_revised_list":[],"kb_scoring":{"CVE-2021-38604":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H"},"kb_scoring_calc":[{"cve_id":"CVE-2021-38604","range":"HIGH","score":7.5,"vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H"}],"kb_status":"Interim","kb_summary":"Multiple NetApp products incorporate GNU C. GNU C Library (aka glibc) versions through 2.34 are susceptible to a vulnerability which when successfully exploited could lead to Denial of Service (DoS).","kb_title":"CVE-2021-38604 GNU C Library (glibc) Vulnerability in NetApp Products","kb_unaffected_list":["AFF Baseboard Management Controller (BMC) - A700s","AFF/ASA/FAS Baseboard Management Controller (BMC) - A1K/A90/A70/C80/FAS90/FAS70","AFF/ASA/FAS Baseboard Management Controller (BMC) - A50/A30/A20/C60/C30/FAS50","ATTO FibreBridge - 6500N","ATTO FibreBridge - 7500N","ATTO FibreBridge - 7600N","Active IQ Config Advisor","Active IQ Unified Manager for Linux","Active IQ Unified Manager for Microsoft Windows","Active IQ Unified Manager for VMware vSphere","Active IQ mobile app","Brocade Fabric Operating System Firmware","Brocade SAN Navigator (SANnav)","Cloud Volumes ONTAP Mediator","Data Infrastructure Insights Acquisition Unit","Data Infrastructure Insights Telegraf Agent","Data Infrastructure Insights and Data Secure Storage Workload Security Agent","E-Series BIOS","E-Series SANtricity OS Controller Software","E-Series SANtricity Unified Manager and Web Services Proxy","Element .NET SDK","Element HealthTools","Element JAVA SDK","Element Plug-in for vCenter Server","Element Python SDK","FAS/AFF BIOS - 8300/8700/A400/C400","FAS/AFF Baseboard Management Controller (BMC) - 8300/8700/A400/C400","FAS/AFF Baseboard Management Controller (BMC) - A250/500f/C250","FAS/AFF Baseboard Management Controller (BMC) - A320","FAS/AFF Baseboard Management Controller (BMC) - A800/C800","FAS/AFF Baseboard Management Controller (BMC) - A900/9500","FAS/AFF Baseboard Management Controller (BMC) - C190/A150/A220/FAS2720/FAS2750","FAS/AFF Baseboard Management Controller (BMC) - FAS2820","FAS/AFF Service Processor - 8080/8060/8040/8020","FAS/AFF Service Processor - A300/8200","FAS/AFF Service Processor - A700/9000","Global File Cache","Management Services for Element Software and NetApp HCI","MetroCluster Tiebreaker","NetApp Console Agent","NetApp Converged Systems Advisor Agent","NetApp Data Classification","NetApp HCI Baseboard Management Controller (BMC) - H610C","NetApp HCI Baseboard Management Controller (BMC) - H610S","NetApp HCI Baseboard Management Controller (BMC) - H615C","NetApp HCI Compute Node (Bootstrap OS)","NetApp HCI Storage Node BIOS","NetApp Kubernetes Monitoring Operator","NetApp Manageability SDK","NetApp ONTAP PowerShell Toolkit (PSTK)","NetApp SMI-S Provider","NetApp SolidFire & HCI Management Node","NetApp SolidFire & HCI Storage Node (Element Software)","NetApp SolidFire Plug-in for vRealize Orchestrator (SolidFire vRO)","NetApp VASA Provider for Clustered Data ONTAP 9.7 and above","NetApp XCP NFS","NetApp XCP SMB","ONTAP 9","ONTAP Antivirus Connector","ONTAP Mediator","ONTAP Select Deploy administration utility","OnCommand Insight","SAN Host Utilities for Linux","SAN Host Utilities for Windows","SANtricity Storage Plugin for vCenter","SRA Plugin for Linux","SRA Plugin for Windows","SnapCenter","SnapCenter Plug-in for VMware vSphere","SolidFire Storage Replication Adapter","Storage Replication Adapter for Clustered Data ONTAP for VMware vSphere 9.7 and above","StorageGRID (formerly StorageGRID Webscale)","StorageGRID BIOS SG1000/SG100/SG1100/SG110","StorageGRID BIOS SG5660/SG5612/SG5760/SG5712","StorageGRID BIOS SG6060/SGF6024/SGF6112/SG6160","StorageGRID Baseboard Management Controller (BMC) - SG6060/SGF6024/SG100/SG1000","StorageGRID Baseboard Management Controller (BMC) - SG6160/SGF6112/SG110/SG1100","StorageGRID Baseboard Management Controller (BMC) - SG6260/SGF6212/SG120/SG1200","StorageGRID Baseboard Management Controller - (BMC) SG5812/SG5860","StorageGRID9 (9.x and prior)","System Manager 9.x","Trident","Trident Autosupport","Virtual Storage Console for VMware vSphere 9.7 and above"],"kb_workarounds":"None at this time.","ntap_advisory_id":"NTAP-20210909-0005","adv_id":"ntap-20210909-0005","published_date":"2021-09-09T00:00:00","updated_date":"2026-06-24T00:00:00","inserted_date":"2026-06-24T14:45:13.229000","modified_date":null}}